Tag Archives: community

Beginning blogging and WordPress.com tips and tricks

I’ve been pleasantly surprised that even though my readership is small, several readers have asked how to make a website like mine. I’m going to charitably assume you mean my blog, which is what you’re reading, and not my temporarily abandoned website. Therefore, here’s a post about choices I’ve made, research I’ve stumbled upon, and hacks I’ve created. I will start with the most rudimentary information, since it’s what has been requested, and move on to the more difficult work and choices.

Blogging services

The first question a embryonic blogger wants to ask is what service to use; there are several. WordPress, Blogger, and Squarespace are the most used sites among my friends, family, and colleagues.

WordPress

I chose WordPress for two reasons: I had professional experience with them through StyleFeeder, and I appreciate their dedication to open source communities. However, WordPress.com blogs do not get to see many of the benefits of WordPress’s open source community; if you want to revel in the programming aspect of it, visit WordPress.org, download their server software, and tinker with it. Not up for that game? Well then say goodbye to easy extra functionality via WordPress plugins; you can’t use them. Also, there’s no javascript support at all, so you can’t even hack code together. Everything that you accomplish has to come through their already-provided widgets, which was tricky for me but also enjoyable.

The site does have many useful background tools, some of which are shared with Blogger. However, the default viewer statistics seem to be much more advanced on WordPress than Blogger (unless you use Google Analytics, which WordPress.com blogs can’t do). Also, media storage and other functionality such as media sharing that looks equivalent between the two sites is actually, in my opinion, much more user-friendly on WordPress.com.

In my experience, WordPress is used mostly due to their open source software, which isn’t any good to me, and also mostly by companies. While I’m very happy with my choice of home, average Joes tend to avoid it in preference of Blogger.

Examples:
gregfreed.wordpress.com
ranyachantal.wordpress.com
writingcontests.wordpress.com

Examples of WordPress.org blogs:
www.hyperorg.com/blogger/
blog.futurestreetconsulting.com

Blogger

Very many of my friends from Emerson and back home and most of the people I’ve found through Twitter so far use blogger. In my opinion, the sites looks messier in design than WordPress equivalents, but content should drive most of your visitors, meaning that the cluttered Blogger look shouldn’t dissuade you in itself. Also, how clean or cluttered your site looks will depend mostly upon the amount of time and effort you’re willing to put into design.

Blogger, at first glance, has more functionality that a WordPress.com blog and is more user-friendly for simple tasks. For example, you can put javascript on Blogger, allowing you to automate “Twit This!” buttons and other sharing services, which will garner you free PR. WordPress.com does not have this functionality, and making a workaround (see below) via html has already cost me several hours and will cost me more time in aggregate hours in the future.

Examples:
steadyblue.blogspot.com
mundaneproject.blogspot.com
dallasdreamer.blogspot.com

Squarespace

I only know two people using Squarespace. Both of their sites show extreme customizability and are built for heavy traffic and easy use. I’m under the impression that their blogging and site building experience has been fairly intense, but they both have something to show for all of their time and effort. Paul Wesman has worked in communication for years, and his blog shows his dedication to corporate quality and readability. Sadi Ranson-Polizotti is a deaf friend and mentor who is renowned for her knowledge about Bob Dylan, Lewis Carroll, and the written word; she has a new book of poetry, For Goodness’ Sake, due in August through Twilight Times Books. (Boy, do I wish I had an affiliate program right now… lolz.)

Examples:
www.paulwesman.com
tantmieux.squarespace.com

Hacks, or making my WordPress.com blog work for me

I discovered Problogger early, which has been both helpful and not. On the one hand, they have very good advice; on the other hand, most of their advice seems to me like common sense, or rather, like the decision that I came to when I thought to myself for a second about what I was trying to do with my blog. Either that, or their advice was far in advance of where I happened to be.

New readers are hard to come by, and you want your blog to be ready to receive them when they arrive. Problogger posted an article recently about the nine first steps for new bloggers. I’ll try to cover what I think they missed below.

Design

Readers coming to your site will have a series of questions in mind, such as Who does this blog belong to and why am I reading it? or Where’s the good info at?! Not having readily available answers to these questions puts your new reader at risk of leaving the site and never thinking of you again.

From Tim Ferriss I learned several points, but one most crucial theory: Do not have an easy exit point for new viewers. Every link that a reader can see within seconds of entering the site should be directed back at your site. Yes, you want to plug other people’s blogs wherever possible, but you don’t want a reader to leave your blog before they’ve even seen one post, and they will if they have reason to believe that you’re leading them into more interesting content than they expect to find on your site.

The topmost section of your website should be dedicated to you. Have an About page so that potential readers can get to know you and feel like they belong with your content. Have a Contact page, letting people know that they can feel free to contact you. List your most recent or most viewed posts at the top of your sidebar so that readers can find the interesting content they’re looking for as quickly as possible. Just don’t provide an easy out or the viewer just might take it.

RSS widget

That said, making the RSS feed I have in my sidebar was a bit tricky; maybe it’s because I’m a nub, maybe it’s because I wanted a custom RSS feed where I could decide what content my blog would link to. In order to accomplish my task, I created a Google Reader account. In Google Reader I subscribed to all the blogs I wanted to keep up with, which included Facebook friends, actual friends, and family in addition to the helpful blogs like Problogger and the blogs that created material I was actually interested in. Start sharing posts you think your readers should see; they will be allocated into an RSS feed at http://www.google.com/reader/shared/YOURGOOGLEIDHERE, which can be accessed via the “Shared items” menu. Access that page, and you will see the link Atom Feed next to the universal feed icon: feed-icon-12x12-orange. Copy the link location.

At that point, go to My Dashboard->Appearance->Widgets and drag the RSS widget to your sidebar (I drug mine to the bottommost section). Copy the link location for the Atom Feed where the widget says “Enter the RSS feed URL here.” Name the widget if you want (mine is titled simply My Google Reader), change whatever settings you want, and click Save. If that doesn’t work, mash you head against the keyboard until you successfully spell out Head hit keyboard sequentially, and then contact me, and I’ll do my best to help.

Subscribe links

After a little research on this crazy web of ours, you’ll find that WordPress.com recommends Google’s FeedBurner for all your subscription uses. Though a little tinkering is required, I now recommend it, too.

After signing in with your Google account, a basic page will load that says Burn a feed right this instant. Type your blog or feed address here. So do it and follow the rest of the instructions.

Go to the Publicize tab once you’re set up with FeedBurner.

Click on the BuzzBoost tab on the left, change the settings as you see fit, and then click Activate at the bottom of the page. When the page reloads with the service activated, there will be a box with javascript that FeedBurner tells you to put on your site. Except you know that you can’t use javascript on a WordPress.com blog. Therefore, check on your own to make sure that your RSS feed is activated by pasting http://feeds.feedburner.com/XXXXX?format=xml where XXXXX is set as your FeedBurner profile name.

Next, go to the Email Subscriptions tab. Simply click Activate.

Now go to My Dashboard->Appearance->Widgets and drag the Text widget to where you would like it to appear. Input the following code:

Subscribe to this blog via <a href=”http://feedburner.google.com/fb/a/mailverify?uri=XXXXX”>email</a&gt;!<br>Subscribe via <a href=”http://feeds.feedburner.com/XXXXX?format=xml”><img src=”http://feedburner.google.com/fb/lib/images/icons/feed-icon-12×12-orange.gif”></a><a href=”http://feeds.feedburner.com/XXXXX?format=xml”>RSS</a&gt;!

Replace the XXXXXs with your FeedBurner profile ID, and the code should be ready to go! I coded the RSS image and the hypertext seperately so that the image would not share an underline with the hypertext.

If, like me, you would like to invite people to join your Facebook group, simply create a group and then use the following code:

<br>Also, join this blog’s <a href=”http://www.facebook.com/group.php?gid=XXXXX”>Facebook group</a>!

Replace the XXXXX with your group id and it should be good to go!

“Share This!” links

As I said before, WordPress.com does not support javascript, so there’s no way to have automatically updated buttons. However, these buttons are so useful in publicizing a blog that it just seems a horrible waste to not have them. Therefore, I developped a workable work-around, though it does take some effort to pull off for each blog.

After some research I discovered the basic submission links for some of the syndication sites I felt my blog might likely get plugged on: Del.icio.us, Digg, Reddit, Facebook, and Twitter. I also discovered, though I can’t remember to link from where, AddThis, which on one page covers all sites that anyone anywhere might ever possibly want to link your blog to. While AddThis has such powerful capabilities, I opted to keep the specific website buttons because the less you ask of your audience, the more likely they are to follow through.

A little HTML trick I picked up: in order to have the icons contain links without being underlined, you have to link them seperately from text. Because of this, the HTML looks redundant, but it’s not; it’s simply a little extra code to reflect a design choice. The code I use for the buttons is below, and instructions on how to use the code follows it.

<a href=”http://del.icio.us/post?url=XXXXX;title=YYYYY&#8221; target=”_blank”><img title=”del_icio_us” src=”http://gregfreed.files.wordpress.com/2009/07/del_icio_us.png&#8221; alt=”del_icio_us” width=”16″ height=”16″ /></a><a href=”http://del.icio.us/post?url=XXXXX;title=YYYYY&#8221; target=”_blank”>Save to del.icio.us</a><a href=”http://digg.com/submit?phase=2&amp;url=XXXXX;title=YYYYY&#8221; target=”_blank”>
<img title=”digg” src=”http://gregfreed.files.wordpress.com/2009/07/digg.png&#8221; alt=”digg” width=”16″ height=”16″ /></a><a href=”http://digg.com/submit?phase=2&amp;url=XXXXX;title=YYYYY&#8221; target=”_blank”>Digg it
</a><a href=”http://reddit.com/submit?url=XXXXX;title=YYYYY&#8221; target=”_blank”><img title=”reddit” src=”http://gregfreed.files.wordpress.com/2009/07/reddit.png&#8221; alt=”reddit” width=”16″ height=”16″ /></a><a href=”http://reddit.com/submit?url=XXXXX;title=YYYYY&#8221; target=”_blank”>Save to Reddit
</a><a href=”http://www.facebook.com/share.php?u=XXXXX&#8221; target=”_blank”><img title=”n20531316728_2397″ src=”http://gregfreed.files.wordpress.com/2009/07/n20531316728_23971.jpg&#8221; alt=”n20531316728_2397″ width=”16″ height=”16″ /></a><a href=”http://www.facebook.com/share.php?u=XXXXX&#8221; target=”_blank”>Share on Facebook
</a><a href=”http://twitter.com/home?status=Check+out+XXXXX”><img title=”twitter” src=”http://gregfreed.files.wordpress.com/2009/07/twitter.gif&#8221; alt=”twitter” width=”16″ height=”16″ /></a><a href=”http://twitter.com/home?status=Check+out+XXXXX&#8221; target=”_blank”>Share on Twitter
</a><a href=”http://www.addthis.com/bookmark.php?pub=dvd&amp;url=XXXXX;title=YYYYY&#8221; target=”_blank”><img title=”aolfav” src=”http://gregfreed.files.wordpress.com/2009/07/aolfav.gif&#8221; alt=”aolfav” width=”16″ height=”16″ /></a><a href=”http://www.addthis.com/bookmark.php?pub=dvd&amp;url=XXXXX;title=YYYYY&#8221; target=”_blank”>Even more ways to bookmark</a>

Copy this code into a text editor with a replace function, such as Microsoft Word. Using the Replace All function, replace all XXXXXs with the exact web address of your post as you can copy it out of your browser’s address bar. Replace all YYYYYs with the title of your post. Select all of the updated code, put your WordPress post creator into the HTML tab, go to the part of the post you want the links to appear in, and paste the code. Click either Publish or Update Post and then check your links. If there are any errors, it’s probably user-generated, so look over your own HTML code before you come crying to me about how it’s broken. If it is legitimately broken, however, I would like to know and will help you resolve any issues. If you want submission links that are not included here, AddThis is a much better research tool than I am: I will not do your research for you.

Good Luck!

And with that, I’m outta here. I have that faint yet numb buzzing in my head that’s generated solely by technical writing, so it’s definitely time for a break!

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Author: Greg Freed

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A Paradigm Shift in Project Management: Hierarchy to adhocracy

“Sharing power is not the ideal of some ‘utopian’ future. It’s the ground truth of our hyperconnected world.” – Mark Pesce

**

In my search to uncover blogs about copyright issues, I discovered The Human Network. Mark Pesce’s video presentation to the Personal Democracy Forum and transcript both struck me as worthy of the attention of internet community members and people interested in the new organizational structure we’ll see soon; a new structure seems a nearly necessary outcome to the victory of efficiency, a consistent human pursuit.

For example, the ideal corporate workplace is an hierarchy: you know via network or job title who is responsible for what and how they should be approached, and you also know to whom you and they are responsible. Therefore, when an assignment falls to you, you track down the people you need in order to complete the task under budget and ahead of schedule. You have to negotiate the political struggles that exist in large workplaces as people strive to either make their name or shirk any work possible without standing out as a slacker. If you do this successfully, your project will likely succeed. Situations of this type gave rise to my favorite capitalist maxim: Successful business is not about money; it’s about pooling together the correct assortment of talent to fulfill a need and the money you need to do that.

However, anyone who has worked in a corporation long enough to dry their wet ears and withdraw their big eyes knows that luck plays a larger role in whether you’re equipped to handle any given project than coordination and that the budget and schedule have as much tendency to be unmanageable as they have to be set by someone other than you. You also know that the larger a company is, the more difficult it is to find the person you’re looking for. Instead, you become complacent with your social circle within the company and rely on them to either help you complete your project or to put you on the path to a person who can probably help. Initiative, while praised, is your prerogative, and you learn thatmore often than not its only reward is hours spent tracking down a person who’s too busy to help you anyway.

And while sometimes it’s assumed that the smaller the company the more efficient because people do more tasks than their job title allows, there are obvious flaws that small businesses constantly evidence. Job-title creep breaks the ideal of division of labor and results in shoddy jobs that require more time than an expert would take. In addition, sometimes the relevant expert simply isn’t available, and the financial position of the company makes tracking down an expert either impossible of futile.

Even in the best of all corporate hierarchies, when we let go of the fallacies and human error that plague all communities and look at them at their most sublime, politics, ignorance, and misinformation exist as constant variables in the equation of efficiency that downsizing attempts to get around and networking tries to nullify. Yet they persist.

Adhocracies are communities whose networks are far less structured than hierarchies and yet are more capable of sustaining efficiency for several reasons. Examples include Wikipedia–where a crowd (hence the term crowdsourcing) generates information that, through editing, supposedly reaches an unbiased state–and open source communities such as SourceForge.

First, unlike the top-down hierarchical structures of corporations whose efficiency depends upon the trickling down of responsibility and the ability of the lower castes to find proper function-matches within their own castes (about as reliable as Malcom’s demonstration of water falling down your hand in Jurassic Park), adhocracies post jobs and users volunteer. Whether or not the job gets done on time and according to parameters is guaranteed only by the community’s ability to organize itself around a set of priorities, which, since their communication tool is the internet, specifically their website and whatever design functions are built into the core site, users tend to fulfill reliably.

Second, the pure universality exposure of posts and searchability of online communities resolves the hassle of finding the right member with the right skill set to complement your project. Rather than your cubemate Bill telling you that Janice from tech support might be able to assist you, plop your requirements into a search bar and go–as any seasoned HR personnel can tell you, if you have a specific problem and need a specific skill, you’ll find everything you need is hotword coded, thereby searchable–or let the talent pool come to you.

The end game of adhocracies is a more dynamic community layout able to complete projects more efficiently than hierarchical structures. Some problems will remain.

First, and most obvious, is human error on a small scale, including typos and erroneous information or algorithms. It exists and can only be mitigated by assuming it will occur. Wikipedia, for one, has this angle covered in more ways than by reminding you that they make no claims of accuracy. Many of the tools they have on their website including a cache of previous pages, editor tracking tools, and their editorial team all work to mitigate human error from their site. Also, the flexibility of their project (due largely to their disclaimer about accuracy but also to the community’s commitment to accuracy) allows them to update pages long after a corporate campaign would have to have moved on.

Second are the major snags that that bog down all projects. Scope creep will not disappear due to a more efficient allocation of resources. Volunteers or even whole communities biting off more than they can chew due to ambition or greed cannot be wholly mitigated.

Therefore, what’s truly at stake in the discussion between hierarchies and adhocracies is the way in which projects are managed. This situation is not, though I enjoy Mark’s rhetoric, a meeting of the finite and infinite, but rather a clash between an old paradigm and a new one where the business world is awaiting a widespread shift from one to the other. If we assume that these stated management problems will continue even after the widespread adoption of the new project management paradigm, are we left with the cataclysm Mark discussed in the linked entry? No; rather, we’re left with an old question which wants to guarantee security in an endeavor (That is, Who is responsible for completing the project?) to a question that seems to have less though actually implies more security (Namely, Can the project be accomplished?).

Having said that, I must admit that I see the inherent power shift to which he’s referring, and I must assume that those in power will resist the necessary transference. For all the badgering about Communism that techies and internet junkies receive, the paradigm into which we’re moving is community-based. However, when you hear about the power of communities to organize themselves and complete a task, do not think about Stalinist Russia, which was in itself an hierarchical power structure where responsibility trickled down from, well, Stalin. Instead, imagine a thousand separate and independently functioning Craigslists where DNSs define the national lines and Google checks all the passports. Somewhere in one of these communities, someone posts, “I need y” and a multitude responds, first from within the community and then from without, “I can supply y” and the poster is left to pick out of the responses who he’ll trust to fill his need including but not limited to accepting all offers for help.

Money, along with other project limitations, will and must exist and sets limits to the amount of effort a community contributes to any particular project. For nonprofits, which most adhocracies are today, the community acts on passion and does all things at all times. As the paradigm shift occurs, however, money will become a prime concern for adhocracies as people become professional rather than volunteer, as we can see occurring with Amazon‘s Mechanical Turk and on Craigslist itself. In these instances the efficiencies of adhocracies remain and yet the community’s desire to do all things is severely limited by their desire to eat and to guarantee such necessities as housing.

Because adhocracies will accomplish tasks more efficiently than an hierarchical management structure, money will become an issue. I will not engage in the folly so early on as to think that such communism will mount outside the bounds of the internet; we have seen that it will not. Also, such communism is not done in the name of communism as an ideal but rather, as it stands now with nonprofits, for passion, and later, as corporations adopt adhocracy as a management style, for money.

This exact issue will demand the power shift that Mark mentioned, a shift of power from the hands of managers into the hands of the community, or, for rhetoric a lay readership may more readily appreciate, a shift from facetime to efficacy. The community will demand and have the power to secure absolute transparency within corporation as they have with the current nonprofits, especially when their efforts are combined with other communities whose sole stated purpose will be to establish said transparency; the adhocracies currently in existence have already set the tone for what users will expect from new communities in the future. The power and efficiency of adhocracies come from hyperawareness and hypervigilance spawned by a community’s open access to all relevant information, keeping account of all aspects within a company; thus, force will shift from the hands of managers, who for the large part will cease to exist, into the hands of the communities crunching and reviewing the numbers.

I have no doubt, as we have already seen, that managers will fight the elimination of their class at large. However, the shift of business from a worse to better solution will facilitate the shift over and despite their moaning. But don’t get me wrong: I don’t begrudge them their moment of complaint. Managers are people who have spent their entire lives developing a set of skills that in one fell swoop will become obsolete, and I pity the frustration that moment must cause. But happen it will, if only in the pursuit of efficiency.

I expect a class of community analysts to rise up in place of managers. Their main function will be–rather than spurring workers to get the project done, for that will happen of its own accord do to the nature of an adhocracy–to make sure that the resources are available within the community to solve the problem put before it. This will not be a source of governance but rather a source of publicity, or rather of recruitment. Multiple communities with the same aim already exist, and competition between online communities will rise as management structures shift into the new paradigm. Community projects will be posted and completed with little or no oversight, drastically reducing the overhead cost of corporations in addition to the simple benefit of efficiency increase brought about by shifting from an hierarchy to an adhocracy.

What will happen to governmental hierarchies… well, that’s another fun question. But that’s for another time and another post.

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Author: Greg Freed

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Filed under Criticism, Workplace